ASTD Sierra Nevada Chapter
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 ASTD Sierra Nevada Chapter January 2005 
In this issue
  • President's Message from Chris Champagne
  • Don't Ask A Cow to Analyze Milk
  • Live and Learn: So, you want to Direct? by Kurt Frohlich

  • Greetings!

    The first meeting of the new year is here. Below is all the information you will need to join us.

    Date: Wednesday, January 19, 2005
    Time: 5:30 - 7:15 p.m.
    Place: Washoe Medical Center, Remedies, Reno
    Cost: Full ASTD members - free
    ASTD Member - $10
    Non-members - $15

    President's Message from Chris Champagne

    I never know what to say in these things. (Pat and Shelley were always so smooth in these little Presidential missives, they are a tough act to follow!) With 2005 upon us, and the planning retreat a recent event, I thought I'd give you a line on what we're looking at for this year.

    The way I see it, we're a professional association, and the primary purpose of professional associations is to service the needs of the members. So if it doesn't enhance or support the professional endeavors of our members - we're probably not doing it. I see the primary goal of this chapter is to make you guys better at what you do. So that's the measuring stick I plan to use for allocation of chapter focus and resources this year.

    Second, after refining and defining the missions and purpose of this chapter, we're getting into branding. There are many aspects of the community that don't know who we are and don't know what we do. This year will be the beginning of changing that. We'll be exploring synergistic relationships with allied organizations, and we'll be taking a more public presence in the community.

    I also want to thank outgoing Board members and welcome the incoming crew. Chapters don't run without a solid core of motivated volunteers, and we've been blessed the past few years with an exceptional crop of willing talent.

    (I jokingly describe non-profit volunteer groups by saying "they are like bad girlfriends - black holes of emotional need." Many folks are a bit hesitant to write a blank check for volunteer efforts, especially considering how busy we all seem to be these days. In the member survey, many of you said you would be interested in serving on projects and committees - if those commitments were clearly defined and limited in scope. We're working on that. The Board always needs help with events and committees, but we're not looking for a blank check. This isn't some clique or inside crowd. It's your chapter, and if there's some way you think you can help, then just let any of us know!)

    Looking forward to a fun-filled 2005!

    Chris

    Don't Ask A Cow to Analyze Milk

    Please join us on January 19, 2005 when Dr. Gino Borges presents “Don’t Ask a Cow to Analyze Milk”. Dr. Gino Borges helps inquisitive professionals identify, understand, and treat the five universal challenges that they encounter:

    Why our achievements don’t equal satisfaction

    • Why we often feel isolated though surrounded by others
    • Why we torture ourselves with thoughts about what could have been and should occur
    • Why we sometimes lose faith in ourselves despite our accomplishments
    • Why we dwell in the past and obsess about the future

    Dr. Borges is a diligent and dedicated student of human (and some animal) behavior. Utilizing real-life experiences, including his many “humbling” experiences on his parents’ dairy farm, he weaves tales that will make you laugh as you are inspired to think differently about everyday challenges. People who hear him come away with an enhanced perspective and renewed sense of how their thinking and communication practices shape day-to- day well being. Specifically, people who hear Dr. Borges learn how to...

    • Secure a strong sense of self- accomplishment
    • Create indispensable relationships
    • Thrive in the midst of uncertainty
    • Cultivate self-trust
    • Live meaningfully in the present

    A firm believer in pragmatic education, Dr. Borges believes that knowledge is a privilege that can be most effectively shared not in the form of yet another exhausted and exhausting academic lecture, but through compelling narratives of actual human experiences. His approach provides real and practical education in the form of an entertaining keynote address. Many clients hire him to break up the monotony of industry-specific speakers.

    Gino Borges received his Ph.D. in communication and public psychology from Purdue University. He currently delivers keynote speeches at campus functions, community events, and professional/corporate settings. He has accepted invitations to speak throughout the United States. Whether he is speaking to audiences of over five hundred, one hundred, or small groups, Dr. Borges creates a comfortable and welcoming environment that challenges his audiences to think critically about the five universal struggles through the application of his unconventional wisdom to their professional and personal situations. For more information on Dr. Borges go to www.borgesa ndwhite.com

    Live and Learn: So, you want to Direct? by Kurt Frohlich
    The New Year brings with it a chance to wipe the slate clean, embrace change, and ponder new opportunities. Among these, especially within the training and performance improvement ranks, is the desire to “Direct.”

    You know the story: When Oscar-winning actors are interviewed about their next big challenge, the answer is inevitably, “I’d really like to Direct.”

    So it is with trainers - especially those of you who have already spent years honing your “acting” skills. During the course of your career, maybe some opportunities arose to wet your “Director’s” appetite. Perhaps you have won some “cameo roles” managing a training-related project. Or maybe you’ve written a couple of “scripts” (training materials). Or maybe you find yourself giving “acting lessons” to the up-and-coming newbies who are cutting their training teeth. If this has happened to you, a little voice starts whispering, “I could’da been a contender,” which is otherwise known as the urge to start your own consulting practice.

    So what does it REALLY take to succeed as a training consultant? Let’s take a look (while stretching the “Directing” metaphor to its breaking point):

    Do you have entrepreneurial “star power”?

    • Great trainers can make poor business people. Just as star employees often make poor managers, star trainers are not guaranteed success as consultants. If you don’t have entrepreneurial drive (i.e. passion and a relentless desire to succeed no matter what), you’re better off staying where you are.

    • Can you make your own luck? Successful consultants make it look easy. They’re busy all the time, the money comes in at a steady pace, and quality of life improves seemingly like magic. However, just as a professional athlete makes a sport look easy, a successful consulting practice is the result of hard work…not luck. Can you sell your services to make a better-than-average yearly income? Do you have superb written and verbal communication skills? Do you have the expertise and experience to handle a variety of consultative opportunities and situations? Will you recognize those opportunities when you see them? Can you handle rejection? Do you know when to ask for help? Can you work long hours and weekends to meet a deadline?

    • Can you thrive in uncertainty? There are times when consultants don’t know exactly where their next paycheck will come from. Do you have the discipline to save for the lean times? Can you maintain a positive outlook while in between projects?

    • Consider what you’re giving up with that steady day job. 401K matching, profit-sharing, paid sick and vacation time, and most importantly: MEDICAL INSURANCE, all represent income and will become additional expenses when you go out on your own. These can amount to many thousands of dollars per year. Can you replace all of the above AND still make enough money to live better than you are now?

    Do you have a strong “supporting cast”?

    • Your family and friends MUST be behind your new venture 100% or it will fail. Ironically, those folks are also the ones who may be the most negative, and may actually try to undermine your success.

    • You MUST retain outstanding accounting and legal services. Preferably those who have experience helping business start-ups in your local area AND who also have other clients in your field (so that they understand what you do). This is not a team to skimp on. They will recommend the right business structure for you (sole proprietor, LLC, corporation) keep your taxes as low as possible, teach you how to hold on to more of your hard-earned money, and will keep you from being sued.

    • You MUST secure the services of one or more reputable insurance carriers. At the very least, you’ll need coverage for Commercial Auto (at least $1 million), General Liability (for damage or theft of workplace items or events that may occur at the workplace), Worker’s Compensation (if you have any employees), and Errors & Omissions (at least $1million to cover if something you say or write causes harm, whether actual or simply alleged). Note that most companies mandate that you have these types of insurance in place before they will even do business with you. And don’t forget about providing sufficient health and life insurance policies for you and your family (which for a family of 4 can be as high as $600 to $800 or more per month).

    Where are your “roles” going to come from?

    • Before leaving your current job, can you secure at least six months of lucrative consulting work?

    • Before approaching any prospective clients, check to see if you signed a “non-compete” agreement with your current employer. If you did, you may need to honor the non-compete time frame. Ask your lawyer to make sure.

    • Do you have enough money set aside to survive for at least six months? Sometimes those “sure thing” consulting jobs fall through or lose funding - even after a contract has been signed. It’s part of a consultant’s reality. Can you survive it?

    • Do you have good credit? As a consultant, you will be selling what you know or will be providing some type of service, but you still need some essentials. These include a computer, productivity software, office equipment, business cards, letterhead, a web site, brochures, insurance, business licenses, advertising, etc. At the very least, plan on $5,000 of start-up expenses, even if you plan on working from home. You’ll need good personal credit to obtain a company credit card for some of these purchases. Sometimes a home equity loan can do the job, but get it BEFORE you leave your current job or you may not qualify until you have two years of business ownership under your belt.

    • Are you comfortable being your own sales and marketing department? No matter how good they are at a particular job, some people can’t (or don’t like to) sell. You probably won’t be able to hire a sales and marketing team, so are you able to adequately describe your services to company decision-makers? Do you know how to price your services appropriately? Can you negotiate a binding contract? Can you convince a CEO to pick your company over another? Can you look a Training Manager in the eye and tell him or her that your training solution costs $500,000…and fully justify it?

    This is by no means an exhaustive checklist. It’s just meant to get you thinking about some of the realities of sitting in the “Director’s chair.” It’s not meant to discourage you either. When the whole venture is clicking, it’s extremely rewarding, provides a measure of schedule flexibility, and a level of control not usually found when working for someone else. But you have to be very aware of your capabilities, aptitudes AND the financial realities before taking the plunge.

    Sometimes, great actors do make great Directors. But sometimes great actors are meant to be great actors.

    Recommended reading:
    Getting Started in Consulting, by Alan Weiss, PhD
    Million Dollar Consulting, by Alan Weiss, PhD
    Flawless Consulting, by Peter Block

    Kurt Frohlich got the bug to “Direct” 3 years ago, when he founded Apex Performance Solutions (www.solutions byapex.com). He is also Director at Large and President-Elect of the Sierra Nevada ASTD chapter.

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